Project Portfolio organizes development tasks into projects, and projects into programs and portfolios, giving Organisations collaboration, reporting, and tracking for its project planning and more information for better business decision-making. Teams can create and manage a wide range of projects from a few small tasks to large portfolios of projects containing complex activities with various relationships and dependencies.

In many enterprises, demands come in from multiple sources and are delivered via many channels. Because of this, executives are unable to access all the information they need to make informed, strategic decisions. And even if they can collect all the data, contrasting one demand against others while ensuring the right stakeholders are involved in the decision-making process is a challenge.

Resource Management brings management and forecasting capabilities together in a single tool. This allows Organisations to allocate its staff effectively, see which resources are truly available at any given time by viewing both strategic and operational work, and distribute tasks with a thorough understanding of its existing resource workloads.

Financial Planning assists in the automation of project budget and forecast planning to increase efficiency and simplify the enterprise planning process. The portfolio workbench provides a central location for viewing a list of associated demands and projects, planning a portfolio, and tracking its progress.

Platform enables Organisations to plan and manage investments by allocating funds to investment entities such as Business Units, Products, Teams, and others. You can prioritize your investments based on business needs and strategic objectives of your organization including creating investments for entities, allocating funds to an investment to meet a business requirement or strategic objective, or requesting funds from one or more funding sources to achieve business goals.

The Platform Scaled Agile Framework (SAFe) application helps Organisations apply lean and agile principles to its large enterprise, enabling you to develop and deliver software products with fewer defects in the shortest viable lead time. Platform provides applications that support two different configurations of SAFe: Essential SAFe and Portfolio SAFe.

The Platform Agile Development application provides an agile software development environment for product-based or project-based efforts, using the Scrum framework. It offers Organisations the flexibility to implement a pure agile approach over the entire lifecycle of a product, or a hybrid approach using agile methods within a traditional project structure.

Platform Test Management is a user acceptance testing (UAT) framework that, used in conjunction with Platform Project Portfolio and Agile Development, helps Organisations’s project teams and business users deliver higher quality services, faster. It aligns project teams and business users to a common outcome in the delivery of business services.

Platform is delivering a single workspace that brings services, apps, and products together in a single view to drive alignment and deliver measurable outcomes. Service Owners can now plan for, build, and run their services and applications with detailed operational and experience data all in one single location.

Performance Analytics provide secure, simple access to key performance indicators (KPIs) and metrics that enable Organisations to be proactive about improving business services. Rich, interactive visualizations empower you with accurate data needed to drive service delivery quality and efficiency. Performance Analytics puts the power of data into the hands of all your stakeholders – workers, owners, and executives – who are responsible for your services.

Predictive Intelligence automatically categorizes and routes issues to the right resolution team, while empowering technicians with AI-assisted answers for faster resolutions. Predictive Intelligence applies machine learning to historical request patterns, allowing it to become increasingly accurate in its predictive recommendations.

Virtual Agent provides instant resolution to repetitive tasks and requests via Virtual Agent—an automated, conversational chatbot that understands natural human language. Virtual Agent provides customers and employees with 24/7 self-service, freeing IT staff to work on more meaningful tasks and allowing for greater scalability and smarter resource spend.